top of page

Accessibility Statement

Last Updated: May 23, 2025

Sur Coffee is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Our Commitment

We believe that everyone should have full and equal access to our digital content and services. We are dedicated to making our website accessible to the widest possible audience, regardless of technology or ability. We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which provides a comprehensive set of recommendations for making web content more accessible.

Accessibility Features and Efforts

Our website is designed and developed with accessibility in mind. We have implemented and continue to work on the following features to enhance accessibility:

  • Keyboard Navigation: All interactive elements can be navigated using a keyboard, allowing users who cannot use a mouse to access all functionalities.

  • Clear and Consistent Layout: We maintain a consistent and intuitive layout throughout the website to aid navigation and understanding.

  • Readable Text: We use clear, legible fonts and ensure sufficient color contrast between text and background for optimal readability. Users can also adjust text size using their browser settings.

  • Alternative Text for Images: We provide descriptive alternative text for all meaningful images, allowing screen readers to convey image content to visually impaired users.

  • Semantic HTML: Our website uses semantic HTML to provide a logical structure that is easily understood by assistive technologies.

  • Form Accessibility: Forms are designed with clear labels, instructions, and error messages to ensure they are usable by everyone.

  • Video Captions/Transcripts: Where video content is present, we aim to provide captions or transcripts to make the content accessible to individuals who are deaf or hard of hearing.

  • Focus Indicators: Clearly visible focus indicators are provided for interactive elements to help keyboard users understand where they are on the page.

  • Responsive Design: Our website is designed to be fully responsive, adapting to various screen sizes and devices, which also aids accessibility.

 

Ongoing Improvement

Accessibility is an ongoing process, and we are continuously working to improve the accessibility of our website. We regularly review our website using accessibility tools and conduct internal evaluations to identify and address areas for improvement. We welcome feedback from our users to help us enhance our accessibility efforts.

 

Feedback and Assistance

If you encounter any accessibility barriers on our website, or if you have suggestions on how we can improve our accessibility, please do not hesitate to contact us. We value your feedback and will make every reasonable effort to address your concerns and provide the information you need.

 

Please contact us via the phone or email located in the footer of this website.

 

We aim to respond to accessibility feedback within 5 business days and will work to resolve any issues promptly.

Thank you for visiting Sur Coffee.

bottom of page